Client Partner / Account Manager.

Job Description

Yellow Bricks and YBTemps partner with ambitious businesses to help them hire permanent, temporary and contract talent across mid to senior level roles within HR, finance, operations and marketing. We’re now looking for a commercially led Client Partner / Account Manager who loves building relationships, being out with clients and making sure every role and account is handled brilliantly from start to finish.

Yellow Bricks and YBTemps partner with ambitious businesses across London, Buckinghamshire and Berkshire to help them hire permanent, temporary and contract talent at mid to senior-level level within HR, Finance, Operations and Marketing. Our reputation is built on service. Clients come back to us because we know their world, we move quickly, and we look after people properly on both sides.

We’re now looking for a commercially led Client Partner / Account Manager who loves building relationships, being with our clients when it counts, and making sure every role and account is handled brilliantly from start to finish.

The main objective of the role is to provide a premium experience to every Yellow Bricks and YBTemps client by running an engaged, high-touch hiring process that delivers high-calibre candidate pools and directly supports our clients’ growth goals.

Success in this role looks like our clients describing the service as premium, responsive and easy to work with, coming back to us with repeat roles because they feel well supported and understood. You run engaged, well-structured hiring processes with clear briefs, regular updates and a smooth candidate journey, consistently delivering high-calibre shortlists of 3–5 well-matched candidates. You understand each client’s team plans and pressure points, helping them fill roles that genuinely support their growth goals, while feeding back useful market and client insight that shapes where we focus and how we continually improve.

This is a people-focused role that demands a people-centric, commercially savvy Account Manager. If you care about service, relationships and commercial impact, you’ll fit in well here.

What you’ll be doing

• Visiting clients across London, Buckinghamshire and Berkshire for purposeful meetings, coffees and team catch-ups

• Building strong relationships with hiring managers and leaders, understanding their team structure, plans and pain points

• Taking clear job briefs and ensuring everyone is aligned on expectations, timelines and outcomes

• Keeping clients updated on shortlists, interviews, feedback and offers so they always know where they stand

• Speaking with new inbound clients about how we work, our temp and perm offering, and sending / agreeing terms

• Spotting additional opportunities within existing accounts and sharing these with the wider team

• Working closely with delivery to make sure roles are prioritised and that shortlists are high calibre and on-point

• Sharing market and candidate insight so we can continually improve our service

About you

• Commercially minded with a genuine interest in how hiring decisions support business growth

• A strong communicator, confident with founders, HR leaders and senior managers in person and online

• Relationship-led and service-driven – you enjoy looking after clients and making life easier for them

• Happy to graft and execute – you like seeing things through, not just talking strategy

• Organised and reliable, able to juggle multiple roles and relationships without dropping the ball

• Based within easy reach of London / Buckinghamshire / Berkshire, and comfortable visiting clients regularly

Working pattern

• Hybrid and flexible – likely 3–4 days per week to start

• Mostly home-based, with regular client-site time across London, Bucks and Berks

• Occasional in-person time with the team for planning and debriefs

• We have clients all over, so it would be useful if you access to your own car

If this sounds like you, please send your CV or LinkedIn profile to abby@yellowbricks.co.uk with a short note about why this role and Yellow Bricks / YBTemps appeal to you.

If the outline of this role interests you and you possess the required experience, please contact us to find out more information about the opportunity.