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Customer Support Administrator

Job Reference: YB2014
Location High Wycombe
Contract Permanent
Salary £18,000 - £20,000 per annum
Hours hours per week
Industry Client Support

Job Description

We are hiring in High Wycombe for an experienced Customer Support provider who is able to effectively communicate with business clients over the telephone and in writing. At our recruitment agency, we are interested in hearing from candidates who have recent relevant experience supporting clients within an office environment. Hours are Monday to Friday on a rotating shift either 8:30-5:30 or 9-6.

Duties:

  • Answering volume calls from existing customers
  • Entering call notes on the in-house systems
  • Raising orders as per the client’s requests
  • Checking the progress of orders in transit
  • Handling any billing enquiries
  • Liaising with the offsite warehouse to confirm orders
  • Invoicing using SAP
  • Reporting on activity
  • General Administrative duties
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